Travenza.com is a trade name of Hotel Offers Ltd. Hotel Offers Ltd can be referred to in this site as "we", "us", "ours" "Travenza" and/or Travenza.com
We collect information from you when you register on our site, interact with our site, book an hotel offer, subscribe to our newsletter, respond to a survey, contact us by phone or fill out a form.
When booking an hotel offer or registering on our site, as appropriate, you may be asked to enter your name and the names of the people travelling with you, e-mail address, mailing address, phone number, payment information and your preferences. We may also collect certain information such as your IP-address, your time zone and city, information about the device and the browser you're using to access the website, the location you're making you're booking from, and your behaviour on our website. We may cross reference the information we hold about you with that held by our service providers for safety and fraud prevention purposes and may link your publicly available information to the information we hold about you.
The information we collect from you is used
We implement a variety of security measures to maintain the safety of your personal information.
Your personal data is stored in our Database and/or the database(s) of our service providers and can only be accessed by those authorized with special access rights to the systems, and who are required to keep the information confidential.
Your payment information and login credentails are transmitted and encrypted via Secure Socket Layer (SSL) technology for your safety and protection. Please ensure that the green lock is shown on the page before proceeding with entering sensitive information (such as payment information and login credentials) and placing the reservation. If the green lock is not shown, do not proceed with entering your details and let us know of this occurence by emailing to firstname.lastname@example.org. Sensitive payment details (such as CVV) will not be stored on our servers, but we may store other identifiers such as the last 4 digits and expiry date of the card. Sensitive and full payment information is securely stored on PCI-compliant servers of our payment providers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information (like how many website visitors we have) may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.